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Office of GSA Information Technology (GSA IT) John Test

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The GSA IT Performance Dashboard assesses GSA IT’s organization health and performance based on 12 key strategic metrics across the four perspectives (Customer, Stewardship, Internal Processes, and Organizational Growth) of the Balanced Scorecard.
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The Internal Partner Satisfaction Survey (IPSS) is a GSA-wide annual survey issued by the Office of Evaluation Sciences to evaluate satisfaction of services provided by GSA’s staff offices. This Dashboard only displays results specific to GSA IT.
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The GSA IT Strategic Plan Dashboard tracks the progress of the strategic initiatives outlined in the FY 2023-2027 GSA IT Strategic Plan.

Office of GSA Information Technology (GSA IT) John Test ABOUT

GSA IT Mission: To inspire and drive technology transformation by delivering innovative, collaborative and cost-effective IT solutions and services to our customers

GSA IT Vision: To be recognized as a trusted partner and innovative IT leader in the federal government

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