Office of Strategic Communication

Our services

Communication planning and guidance

• Advocating for client requests and ensuring alignment with agency goals and priorities.
• Providing clear guidance on plain language usage and internal communication strategies.
• Developing and managing communications plans, newsletters, presentations, fact sheets, social media and blogs posts, articles, features, email blasts and web content.
• Providing public speaking and crisis communication support.
• Providing communication research, review and evaluation services.

Digital (website) communication

• Supporting publishing information to GSA.gov and GSA InSite through:
• Editorial policy, guidance and oversight.
• Web content and functionality development.
• Functionality and usability testing.
• Metrics collection and analysis.
• Content management platform assistance, administration and training, web best practices research and consulting.
• Consulting on digital strategy and design, customer and user experience, mobile apps and sites, and data re-use.

Public affairs

• Preparing for media interviews and press conferences.
• Responding to all media inquiries.
• Providing media training.
• Staffing press interviews and events.
• Drafting and clearing press release.
• Crafting media pitches.
• Consulting on social media.
• Delivering news clipping services.
• Stakeholder engagement
• Speechwriting

Visual communication

• Creating videos and graphics.
• Developing print layouts.
• Taking official photos and portraits.
• Covering events.

Need a contact?