The GSA IT Performance Dashboard assesses GSA IT’s organization health and performance based on 11 key strategic metrics across the four perspectives (Customer, Stewardship, Internal Processes, and Organizational Growth) of the Balanced Scorecard.
Office of GSA IT
FEATURED CONTENT
View as
GSA IT Performance Dashboard
The GSA IT Performance Dashboard assesses GSA IT’s organization health and performance based on 11 key strategic metrics across the four perspectives (Customer, Stewardship, Internal Processes, and Organizational Growth) of the Balanced Scorecard.
GSA Annual IT Survey Dashboard
The Annual IT Survey is a GSA-wide annual survey issued by the Office of GSA IT to all federal employees and contractors to evaluate the level of satisfaction and experience with GSA IT services.
GSA IT IPSS Dashboard
The Internal Partner Satisfaction Survey (IPSS) is a GSA-wide annual survey issued by the Office of Evaluation Sciences to evaluate satisfaction of services provided by GSA’s staff offices. This Dashboard only displays results specific to GSA IT.
GSA IT Strategic Plan Dashboard
The GSA IT Strategic Plan Dashboard tracks the progress of the strategic initiatives outlined in the FY 2023-2027 GSA IT Strategic Plan.
GSA IT CX Dashboard
The GSA IT Customer Experience (CX) Dashboard assesses customer satisfaction and feedback of select GSA IT applications, products and services through transactional (continuous) and point-in-time (i.e. annual, semi-annual, quarterly) surveys.
GSA IT Contract Management Dashboard
The GSA IT Contract Management Dashboard tracks GSA IT Contracts, Task/Delivery Orders, BPAs, and BPA Call Orders, their end dates and the due dates for follow-on Requirement Packages.